Table 1 Customer requirements (CRs) and product function needs (FNs)
From: Personalization for Massive Product Innovation Using Open Architecture
Customer requirements | Function needs |
|---|---|
Carry different loads | Container for bulk loads, platform for packed boxes |
Easy control | Handle bar steering, steering wheel, foot acceleration and brake |
Use electric power | Driving system, house and public electric charge |
Run on different roads | Spring support to reduce road impact |
Use in different weather conditions | Prevent wind and rain |
Safety | Car body, chassis, frame |
Driver comfort | Car seat |